We ship all orders via USPS, UPS, DHL and Fedex to worldwide countries. The carrier is dependent on the location of the shipping address and the type of shipping chosen at checkout. Ground orders generally ship with USPS, however this is not always the case, especially if the order is being shipped to a location outside of California within the U.S or if the order is an international order.
All domestic orders will be shipped free with ground. All international orders over $250 will be shipped free with ground.
Orders are typically processed within 1 – 2 business days and you will be notified tracking information via email. We cannot ship to P.O. Boxes, APO or AE addresses.
In order to improve our delivery speed, we have two distribution centers around the globe, one is located in Southern California where all North America and South America orders are shipped from. Another is located at Hong Kong where all Asia and Europe orders are shipped from.
Important to know for international orders:
Any customs taxes or import duties will be billed directly to customers once the parcel reaches its destination country. The shipping timeframe is 7-10 business days from the shipment date.
For U.S orders:
Standard ground shipments can take as little as 3-4 days to destinations within California and up to 5-10 business days to the East Coast. However, you do have the options to select faster delivery methods while checking out.
For 2-day shipments, the shipping timeframe is 2-3 business days from the shipment date.
For 3-day shipments, the shipping timeframe is 3-4 business days from the shipment date.
If the order is placed after 5 pm EST or on a holiday or weekend it will ship out the next business day.
Please be noted that we don't ship on holidays or weekends.
We know that shipping times are important to our customers, so we are constantly working to improve the speed at which our items make it to your front door.